Modern Debt Resolution Built to Scale
Modern Debt Resolution Built to Scale
From early-stage engagement to structured servicing, ClearGrid delivers AI-driven workflows, omni-channel communication, and full operational visibility through one secure, unified platform.
From early-stage engagement to structured servicing, ClearGrid delivers AI-driven workflows, omni-channel communication, and full operational visibility through one secure, unified platform.
ClearGrid is a next-generation debt resolution partner helping institutions across the UAE improve recovery, reduce operational friction, and enhance customer experience across the full delinquency lifecycle.
ClearGrid is a next-generation debt resolution partner helping institutions across the UAE improve recovery, reduce operational friction, and enhance customer experience across the full delinquency lifecycle.
ClearGrid is a next-generation debt resolution partner helping institutions across the UAE improve recovery, reduce operational friction, and enhance customer experience across the full delinquency lifecycle.
By combining predictive AI, omni-channel orchestration, and real-time portfolio intelligence, ClearGrid delivers a resolution process that is faster, fairer, and more consistent for lenders and customers alike.
By combining predictive AI, omni-channel orchestration, and real-time portfolio intelligence, ClearGrid delivers a resolution process that is faster, fairer, and more consistent for lenders and customers alike.
By combining predictive AI, omni-channel orchestration, and real-time portfolio intelligence, ClearGrid delivers a resolution process that is faster, fairer, and more consistent for lenders and customers alike.
Key Features
Key Features
Key Features
AI Voice Engagement
Compliant, generative voice agents designed to improve right-party contact and response accuracy.
AI Voice Engagement
Compliant, generative voice agents designed to improve right-party contact and response accuracy.
AI Voice Engagement
Compliant, generative voice agents designed to improve right-party contact and response accuracy.
Workflow Automation
Behavior-driven orchestration tailored to each borrower segment.
Workflow Automation
Behavior-driven orchestration tailored to each borrower segment.
Workflow Automation
Behavior-driven orchestration tailored to each borrower segment.
Real-Time Dashboards
Live portfolio visibility, DPD movement, and performance trends.
Real-Time Dashboards
Live portfolio visibility, DPD movement, and performance trends.
Real-Time Dashboards
Live portfolio visibility, DPD movement, and performance trends.
Borrower Trails
Unified interaction history across calls, messages, actions, and promise-to-pay events.
Borrower Trails
Unified interaction history across calls, messages, actions, and promise-to-pay events.
Borrower Trails
Unified interaction history across calls, messages, actions, and promise-to-pay events.
Secure Admin Panel
Role-based controls, approvals, governance tools, and audit visibility.
Secure Admin Panel
Generative, compliant voice agents for higher RPC accuracy.
Secure Admin Panel
Role-based controls, approvals, governance tools, and audit visibility.
Omni-Channel Communication
Voice, WhatsApp, SMS, email, and in-app engagement managed from one system.
Omni-Channel Communication
Voice, WhatsApp, SMS, email, and in-app engagement managed from one system.
Omni-Channel Communication
Voice, WhatsApp, SMS, email, and in-app engagement managed from one system.
Our Products
Our Products
Our Products
Smarter workflows. Higher recoveries. Real-time operational control.
Solutions
Customer Engagement & Early Resolution
Customer Engagement & Early Resolution
Customer Engagement & Early Resolution
Performance-Driven Recovery & Case Management
Performance-Driven Recovery & Case Management
Performance-Driven Recovery & Case Management
Secure Servicing, Risk Solutions & Portfolio Support
Secure Servicing, Risk Solutions & Portfolio Support
Secure Servicing, Risk Solutions & Portfolio Support
AI Automation & Workflow Intelligence
AI Automation & Workflow Intelligence
AI Automation & Workflow Intelligence
Reporting, Insights & Operational Visibility
Reporting, Insights & Operational Visibility
Reporting, Insights & Operational Visibility
How It works
How It works
How It works
Our AI-powered platform transform your data into actionable insights through a seamless, automated workflow.
Ingest & Organize Data
Real-time data ingestion, cleansing, and structuring.
Segment & Prioritize
AI classifies customers by behavior, risk, and engagement potential.
Engage Automatically
Voice, WhatsApp, SMS, and email orchestrated intelligently.
Drive Resolution
Smart reminders, tailored options, and frictionless settlement journeys.
Monitor Performance
Track outcomes, DPD shifts, and strategy effectiveness.
Continuous Learning Loop
Models improve with every interaction and portfolio cycle.
Ingest & Organize Data
Real-time data ingestion, cleansing, and structuring.
Segment & Prioritize
AI classifies customers by behavior, risk, and engagement potential.
Engage Automatically
Voice, WhatsApp, SMS, and email orchestrated intelligently.
Drive Resolution
Smart reminders, tailored options, and frictionless settlement journeys.
Monitor Performance
Track outcomes, DPD shifts, and strategy effectiveness.
Continuous Learning Loop
Models improve with every interaction and portfolio cycle.
Ingest & Organize Data
Real-time ingestion, cleaning, and structuring.
Segment & Prioritize
AI classifies borrowers by behavior and risk.
Engage Automatically
Voice, WhatsApp, SMS, and email orchestrated intelligently.
Drive Resolution
Smart reminders, tailored options, and frictionless settlement.
Monitor Performance
Track results, DPD changes, and strategy effectiveness.
Continuous Learning Loop
AI models improve with every portfolio cycle.
Performance Metrics
Performance Metrics
Performance Metrics
38%
Increase in collections
38%
Increase in collections
38%
Increase in collections
2x
Faster resolution time
2x
Faster resolution time
2x
Faster resolution time
60%
Higher engagement rates
60%
Higher engagement rates
60%
Higher engagement rates
4.8
customer satisfaction score
4.8
customer satisfaction score
4.8
customer satisfaction score
Proven across banks, BNPL providers, telecoms, digital lenders, and SMEs across the GCC.
Security overview
Security overview
Security overview
ClearGrid is built on secure, UAE-hosted cloud infrastructure with:
ISO 27001:2022
ISO 27001:2022
SOC 2
SOC 2
SAUDI ARABIA PDPL
SAUDI ARABIA PDPL
End-to-end encryption
End-to-end encryption
End-to-end encryption
Role-based access control
Role-based access control
Role-based access control
Data residency compliance
Data residency compliance
Data residency compliance
Structured audit trails
Structured audit trails
Structured audit trails
Secure ingestion pipelines
Secure ingestion pipelines
Secure ingestion pipelines
Operational governance tooling
Operational governance tooling
Operational governance tooling
Your data remains protected, compliant, and fully traceable at every stage.
Your data remains protected, compliant, and fully traceable at every stage.
Ready to modernize your collections?
Let’s build a faster, more intelligent resolution process together.
Ready to modernize your collections?
Let’s build a faster, more intelligent resolution process together.
Ready to modernize your collections?
Let’s build a faster, more intelligent resolution process together.